On September 3rd, 2021, the Australian Post refused to accept USPS First Class Mail from the USA as a result of the COVID-19 pandemic, our standard international shipping method. We updated our procedures and began shipping USPS Priority Mail International for an increased rate to our customers. On September 17th, 2021 an update was released and USPS Priority Mail International is no longer a shipping option. We've now updated our rates from $40 to $60 because we aren't able to burden the international shipping costs.
We had to update our shipping options to USPS Priority Mail International (this is on average about $50/parcel). Now with the update from USPS Int. Priority to Int. Priority Express (avg $70/parcel) we have had to update our rates again. Unfortunately, due to this higher rate, we are unable offer free shipping for our Australian customers at the moment. Although this is more expensive, it is quicker and will provide you with regularly updated tracking. We are currently looking into finding alternative shipping methods. Thank you for your patience and understanding as we get this resolved.
"The Postal Service™ receives notices that various postal operators are no longer able to process or deliver international mail or services originating from the United States (U.S.) due to service disruptions related to the COVID-19 pandemic...Customers are asked to refrain from mailing the following services to Australia until further notice: First-Class Package International Service® (FCPIS)"
"*Australia’s service disruption affects Priority Mail International® (PMI), First-Class Package International Service® (FCPIS®), Commercial ePacket (CeP), International Priority Airmail® (IPA®) packets and International Surface Air Lift® (ISAL®) packets only."
You may read more about this International Service Disruption here: