Checking Back In: Updates To Our Seea Family,
Events like this bind us more than words ever could, and while we don't want to add to your stress, we do want to keep you updated on what we've been doing, and how we've been dealing with it at Seea.
Rising to the occasion. It's not often the fashion industry is called to arms, but here we are. Seea has donated 1,800 yards of elastic to our sisters at Suay Sew Shop in their organized efforts to supply PPE in LA county, and joined forces in raising funds to help feed the families hit hardest by this pandemic.
All the while, our own small production crew took to their homes with surplus fabric hand sewing non-medical face masks offered to our community free with purchase.
This is just one of the ways we've continued to compensate our entire team throughout this closure, and we feel blessed to do so. As our staff continued to show up for one another, our global family continued to show up for us. Each order, seed of inspiration, and shared words of encouragement have kept our spirits and small business afloat. We are deeply grateful to you all.As we continue to look forward to sunnier days ahead, a few things you should know.
Shipping
Orders will continue to ship same-day if placed before 1pm PST. Domestic US shipments will take 3-4 business days to arrive to their destination. International orders typically take 7-14 business days to arrive, however, there may be additional delays depending on the destination country. For questions on your international delivery, please contact orders@theseea.com.
Returns
We will continue to process returns but they may experience a slight delay. We've extended our policy to accommodate returns for refund of purchase and store credit within 45 days.
Sending a heartfelt thank you to our customers for supporting us as a small business during these uncertain times, and to our team for pulling together from across zipcodes to keep our business running. Please take care of yourself and those around you so that we can all bask in sunnier days ahead.
Feel free to reach out to us at orders@theseea.com with any other questions you might have in the meantime.
With love,
Seea